Metro Transit Operations Center

Status

Existing

Description

Transit dispatch, control and monitoring center responsible for the tracking, scheduling, and dispatching of fixed route and demand–response vehicles operated by Metro Transit.

Stakeholders

StakeholderRoleRole Status
Metro TransitOwnsExisting

Physical Objects

Transit Management Center
Archived Data User System

Functional Objects

Functional ObjectDescriptionUser Defined
Center Data Collection'Center Data Collection' collects and stores information that is created in the course of center operations. This data can be used directly by operations personnel or it can be made available to other data users and archives in the region.False
Center Data Subscription Management'Center Data Subscription Management' manages data subscriptions for an end user. It provides access to a catalog of available data, manages the necessary user information and rules that govern the data subscriptions, supports communications with data providers to collect data per the subscription rules, and makes the data available to the end user. It provides the local user interface through which a user can specify and manage subscriptions. It supports different mechanisms for collecting subscribed data for the end–user including one–time query–response as well as publish–subscribe services.False
Transit Center Connection Protection'Transit Center Connection Protection' manages the coordination of transit transfers between routes within a single transit agency, between routes of different transit agencies, or between different modes (e.g. a bus transit route and a ferry route). This functional object also supports the capability for an individual traveler to obtain connection protection throughout a specific transit trip. This application may be implemented through peer–to–peer sharing between agencies control systems or as a central transit transfer request brokerage that facilitates the management and coordination of transfers across multiple agencies and control systems.False
Transit Center Data Collection'Transit Center Data Collection' collects and stores transit information that is collected in the course of transit operations performed by the Transit Management Center. This data can be used directly by operations personnel or it can be made available to other data users and archives in the region.False
Transit Center Fare Management'Transit Center Fare Management' manages fare collection and passenger load management at the transit center. It provides the back office functions that support transit fare collection, supporting payment reconciliation with links to financial institutions and enforcement agencies for fare violations. It collects data required to determine accurate ridership levels, establish fares, and distribute fare information. It loads fare data into the vehicle prior to the beginning of normal operations and unloads fare collection data from the vehicle at the close out of normal operations.False
Transit Center Fixed–Route Operations'Transit Center Fixed–Route Operations' manages fixed route transit operations. It supports creation of schedules, blocks and runs for fixed and flexible route transit services. It allows fixed–route and flexible–route transit services to disseminate schedules and automatically updates customer service operator systems with the most current schedule information. It also supports automated dispatch of transit vehicles. Current vehicle schedule adherence and optimum scenarios for schedule adjustment are also provided. It also receives and processes transit vehicle loading data.False
Transit Center Information Services'Transit Center Information Services' collects the latest available information for a transit service and makes it available to transit customers and to Transportation Information Centers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on–board the transit vehicle once they are en route. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real–time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.False
Transit Center Multi–Modal Coordination'Transit Center Multi–Modal Coordination' supports transit service coordination between transit properties and coordinates with other surface and air transportation modes. As part of service coordination, it shares schedule and trip information, as well as transit transfer cluster (a collection of stop points, stations, or terminals where transfers can be made conveniently) and transfer point information between Multimodal Transportation Service Providers, Transit Agencies, and ISPs. An interface to Traffic Management also supports demand management strategies.False
Transit Center Paratransit Operations'Transit Center Paratransit Operations' manages demand responsive transit services, including paratransit services. It supports planning and scheduling of these services, allowing paratransit and other demand response transit services to plan efficient routes and better estimate arrival times. It also supports automated dispatch of paratransit vehicles and tracks passenger pick–ups and drop–offs. Customer service operator systems are updated with the most current schedule information.False
Transit Center Passenger Counting'Transit Center Passenger Counting' receives and processes transit vehicle loading data using two–way communications from equipped transit vehicles.False
Transit Center Priority Management'Transit Center Priority Management' monitors transit schedule performance and generates requests for transit priority on routes and at certain intersections. It may coordinate with the Traffic Management Center to provide transit priority along the selected route, including allocation of dynamic lanes and granting signal priority. It also coordinates with the Transit Vehicle OBE to monitor and manage local transit signal priority requests at individual intersections.False
Transit Center Security'Transit Center Security' monitors transit vehicle operator or traveler activated alarms received from on–board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. It also includes the capability to alert operators and police to potential incidents identified by these security features.False
Transit Center Vehicle Assignment'Transit Center Vehicle Assignment' assigns individual transit vehicles to vehicle blocks and downloads this information to the transit vehicle. It also provides an exception handling process for the vehicle assignment function to generate new, supplemental vehicle assignments when required by changes during the operating day. It provides an inventory management function for the transit facility which stores functional attributes about each of the vehicles owned by the transit operator. These attributes permit the planning and assignment functions to match vehicles with routes based on suitability for the types of service required by the particular routes.False
Transit Center Vehicle Tracking'Transit Center Vehicle Tracking' monitors transit vehicle location. The location information is collected via a data communication link between the transit vehicles and the transit center. The location information is presented to the transit operator on a digitized map of the transit service area. The location data may be used to determine real time schedule adherence and update the transit system's schedule in real–time. The real–time schedule information is disseminated to other information providers, which furnish the information to travelers.False
Transit Evacuation Support'Transit Evacuation Support' manages transit resources to support evacuation and subsequent reentry of a population in the vicinity of a disaster or other emergency. It supports coordination of regional evacuation plans, identifying the transit role in a regional evacuation and identifying transit resources that would be used. During an evacuation, it coordinates the use of transit and school bus fleets, supporting evacuation of those with special needs and the general population. Transit service and fare schedules are adjusted and updated service and fare information is made available through traveler information systems.False
Transit Garage Maintenance'Transit Garage Maintenance' provides advanced maintenance functions for the transit property. It collects operational and maintenance data from transit vehicles, manages vehicle service histories, and monitors operators and vehicles. It collects vehicle mileage data and uses it to automatically generate preventative maintenance schedules for each vehicle by utilizing vehicle tracking data. In addition, it provides information to service personnel to support maintenance activities and records and verifies that maintenance work was performed.False

Interfaces To

(View Context Diagram)

City of St Louis Traffic Operations Center
Event Operators
Fire and Rescue Centers (County and Local)
Illinois DOT Traffic Operations Center
Local Police Operation Center
Madison County Transit Dispatch Center
Metro Paratransit Vehicle
Metro Transit Field Equipment
Metro Transit System Website
Metro Transit Vehicle (bus)
Metro Transit Vehicle (rail)
Missouri DOT – Tunnel Control Center (Lindbergh Blvd)
Missouri DOT Gateway Guide TMC
Missouri DOT Website
Regional Traveler Information System
St Charles County Traffic Operations Center
St Clair County Local Jurisdictional Traffic Engineering Department
St Louis County Traffic Operations Center
St Louis County Traffic Signal
St Louis Metropolitan Police Center